Privacy Statement For Physiofit Stamford Patients and Pilates Clients
1. Information about Physiofit Stamford
We are a Physiotherapy and Pilates Practice based in Easton on the Hill, Stamford. We collect personal information about you in order to deliver Physiotherapy and Pilates services.
2. What personal information is collected?
We collect information from you which may include:
- your name
- your date of birth
- your contact telephone numbers (including mobile)
- your email and postal address
- your next of kin contact details
- your relevant health details including (a) current and past health/conditions, (b) current medication details; and (c) correspondence between physiotherapist and other health professionals
- your examination results and treatment
- your employment/lifestyle information
- any other information voluntarily provided to us by you from time to time
3. How is the information used?
Physiofit Stamford may use this information for the purposes of:
- keeping a legal record of physiotherapy/Pilates treatment and advice we provide
- ensuring continuity of care
- contacting named people in an emergency
- notifying you about changes to our services
- responding to queries from you
- managing and administrating health insurance claims
- responding to and addressing any claims made against us
- maintaining records for tax and compliance with applicable laws
4. For how long is the information kept?
Personal information will be retained by us for as long as is reasonably necessary, or as defined under applicable healthcare laws and regulations, to provide our services, and to maintain records. It is also retained to satisfy tax and other legal or regulatory requirements, as well as to protect and defend against claims.
5. With whom is personal information shared?
We do not share your personal information with any third party except the following:
- health insurers/medicolegal organisations or solicitors, at their request, where you are claiming through them for treatment (They will have previously have obtained your consent for us to report back to them)
- our insurers in the event that a claim is made or could be made against us
- with your consent, other health professionals if and when required, this may include GPs, consultants and other allied health care professionals
6. How is the personal information stored?
- Paper documents are stored in locked cabinets in locked rooms
- Digital documents are stored on password protected computers protected by anti-virus software
7. What are my rights?
You have the right to:
- request a copy of your information
- ask us to correct information that's wrong, to delete it or to request that we only use it for certain purposes
However some information we are required to keep for a certain length of time by legal or regulatory requirements.
8. Updating Physiofit Stamford Privacy Statement
We may update this Privacy Policy from time to time. Any updates will take effect as soon as they are posted on our website.
9. Contact Us
If you have any questions about this Statement, wish to request access to your information, make changes, or wish to see our full data policy please contact us via email info@physiofitstamford.co.uk or call us on 01780 430 232.
Cookie Policy for Physiofit Stamford
What are Cookies?
Cookies are small text files containing a string of characters that are downloaded onto a device when a website is visited. Cookies allow a website to uniquely identify a browser or device and store some information about preferences and previous visits to the site.
Cookies can then be used to help understand how a site or service is being used, help to navigate between pages efficiently, remember your preferences, and generally improve the browsing experience. You can disable any cookies at any time, but this may stop our website from functioning properly. This website will not share any personal information with third parties.
This policy does not cover links to external sites.
Cookie Policy
This website uses Cookies as follows:
Google Maps
We use Google Maps on the 'About Physiofit' and 'Contact' pages of our website to provide detailed information about where we are located. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found here - https://policies.google.com/?hl=en-GB
Facebook Feed App
We use a Facebook feed on our website to keep patients and customers up to date with news about Physiofit and other related information that they may be interested in. You can view Facebook's Cookie policy here - https://www.facebook.com/policies/cookies/
Adobe PDF Viewer
Our Pilates timetables, course dates and course fees are all PDFs and can be opened and read online with Adobe PDF viewer. You can view Adobe's Cookie policy here - https://www.adobe.com/uk/privacy/cookies.html
Member's Area
To access the Members' Area of our sister-website, www.physiofitleeds.co.uk you are required to enter a password that is set by us each term. The log in details are remembered by the website until you close your window or browser.
Online Payments
The payment pages of the website use cookies.
Governing bodies
